Supply chains are an essential part of virtually every type of business. Whether it’s getting raw materials to a factory, or getting finished products into customers’ hands, everything needs to be in the right place at the right time. And that’s what DHL Supply Chain does best. With 47,000 associates at more than 490 sites throughout the U.S. and Canada, DHL Supply Chain provides innovative, customized supply chain solutions and third-party logistics to some of the world’s best-known and most successful companies.
Operations Supervisors act as frontline leadership within our distribution centers. The primary purpose of this role is to supervise a shift of hourly associates by providing leadership, motivation, training and development to the team. This individual will also participate in the College Recruit Development Program. Within the program, College Recruits can expect to:
•Meet one-on-one, quarterly, for their first two years. with a Talent Manager to discuss their personalized career development and receive guidance
•Participate in an instructor led, classroom leadership development training
•Network with other College Recruits and business leaders within their regional location and across North America
•Participate in professional development webinars and opt in to being connected with peers to help them navigate life after graduation
How an Operations Supervisor’s day is spent:
Associate Interaction (70% time) – Activities include associate development, one on one coaching, walking throughout work area during assigned shift, conflict resolution among associates, associate group meetings and training.
Process Improvement (10% time) – Activities include action planning with client, project planning follow-up, space planning, turnover review and workshop participation.
Planning (5% time) – Activities include labor and resource planning, work flow prioritization and daily scheduling.
Human Resources (5% time) – Activities include identifying labor needs, interviews and recruiting activities, implementing training, and coaching / counseling for improved performance.
Communications (5% time) – Activities include staff meetings, customer interactions, vendor/service provider interactions, and internal communications with peers, staff and internal business unit departments.
Reporting (5% time) – Activities include Key Performance Indicator tracking, quality reports, audits, financial reporting, material handling equipment reports, site or individual performance tracking and customer required reports.
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
