Synergy Spine Center is seeking a friendly, reliable, and professional Front Office Coordinator to join our patient-centered team. This role is essential in creating a positive first impression for patients while ensuring smooth daily office operations. The ideal candidate is organized, detail-oriented, and enjoys working in a sometimes fast-paced healthcare environment.
Key Responsibilities:
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Greet and check in/out patients with warmth and professionalism
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Answer incoming phone calls and route messages as needed
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Schedule new and follow-up patient appointments
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Verify insurance information and obtain necessary authorizations
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Collect co-pays, balances, and process patient payments
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Input charges and billing information accurately for insurance claims
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Assist with daily billing tasks and follow up on outstanding accounts
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Maintain patient records and ensure proper filing of documentation
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Prepare charts and review required paperwork prior to appointments
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Provide general administrative support to clinical and office staff
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Uphold confidentiality and compliance standards (HIPAA)
