The CEEL Program Coordinator is responsible for organizing and managing all logistical aspects for the Center for Executive Education Leadership program, ensuring smooth execution and tracking of participation and other elements. This position serves as the coordination point of contact for facilitators, participants, and other stakeholders, handling registration, LMS management, and documentation of completions. The role is essential in creating an organized and effective learning environment that fosters growth.
Responsibilities:
- Coordinate workshops and other development meetings.
- Maintain the learning management system, to include entering all sessions descriptions, dates, fees, and program policy details for each strand and workshop.
- Provide manual registration and processing of payments by card or check, as needed.
- Ensure timely communication with participants, including workshop reminders and important updates.
- Manage CEEL-related inquiries and provide support to participants and/or their supervisors, as needed.
- Establish and maintain engaging and professional rapport with facilitators, stakeholders, and participants.
- Provide engaging program welcome and check-in prior to each learning event.
- Maintain accurate records of program participation, including reports on workshop and strand completions.
- Prepare printed training materials, handouts, books, supplies, nameplates, etc. and distribute prior to each workshop.
- Support facilitators with room and computer equipment set-up, and other logistics such as snacks and scheduled catering.
- Interface with external vendors and online outlets to purchase training materials, books, supplies, CEEL branded items, and assessments as directed.
- Assist with ensuring participant compliance with CEEL standards and protocols.
- Monitor and maintain facilities and furnishings, to include room/table cleaning following each learning event. Includes daily set-up and movement of rolling furniture to satisfy meeting configurations.
- Continuously improve administrative processes to enhance the efficiency of the program.
- Provide logistical assistance to support other events and programs, as requested.
Preferred Qualifications:
- 8+ years successful experience in administrative support role or Bachelor’s or Associate’s degree in Business Administration, Hotel/Restaurant/Tourism, or related field
- Proven experience in an administrative support role, preferably in event planning or training coordination and record-keeping practices
- Strong organizational and time-management skills
- Proficiency in Microsoft Office Suite and database management, preferably learning management systems
- Attention to detail and ability to multi-task and maintain professionalism
- Strong communication, customer service, and interpersonal skills
To Apply:
Submit a resume and cover letter via the application portal.
