SHIP STORE CUSTOMER SERVICE REPRESENTATIVE
Full-Time Positions ONLY, for Parttime options see posting for Spring/Summer Dock Team
Lake Keowee, SC
At Keowee Marina, the Business Office and Ship Store are the nerve center of the operation. This role isn’t about “just ringing people up.” It’s about accuracy, communication, and being the calm, capable face guests trust.
If you’re organized, service-minded, and comfortable owning details—this role matters.
The Role
You’ll manage customer interactions, transactions, and information flow across the marina. You are often the first and last impression, and your performance directly impacts guest confidence and operational efficiency.
What You’ll Be Doing
- Providing professional, friendly customer service—by phone and in person
- Processing sales, reservations, payments, and account updates accurately
- Supporting slip holders, renters, and service customers with clear information
- Maintaining ship store organization, cleanliness, and product presentation
- Coordinating with dock, service, rentals, and management teams
- Handling cash, POS systems, and records with precision and accountability
- Assisting with inventory
What We Expect
- Strong communication and customer service instincts
- High attention to detail—accuracy is non-negotiable
- Comfortable multitasking in a fast-paced, public-facing environment
- Professional demeanor under pressure
- Dependable, punctual, and process-driven
This Role Is Not:
- A passive retail job
- A place for cutting corners
- A fit for people who dislike structure or accountability
Why This Role Wins
- Stable, full-time position in a respected marina operation
- Clear systems, procedures, and leadership support
- A professional environment where standards actually matter
- Opportunity to grow with a long-established, family-owned business
If you take pride in accuracy, service, and being the go-to person guests trust – apply now. We’re building a front office team that runs clean, communicates clearly, and elevates the entire operation.
