Job Summary
Application Engineers are the primary technical resource for the field sales force, the Application Engineer must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Application Engineer must be able to establish and maintain strong relationships throughout the sales cycle.
Responsibilities
Primary:
Listen, understand and convey customer requirements.
Maintain expert level of product knowledge and application.
Determine major market area of end user.
Respond to functional and technical elements of RFIs/RFPs by preparing product quotations from published price lists and product data sheets, or manufacturer’s software programs.
Provide design and specification development support to consultants, and integrators
Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
Additional:
Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
Maintain professional business relationships within target accounts.
Provide status of ongoing projects and future projects.
Identify customer’s needs and sales opportunities to help future growth
Qualifications
Required:
Strong mechanical aptitude or training
BA/BS in Engineering, Technical Field, or equivalent successful experience in a similar industry role.
Experience 0-3 Years in Engineering
Ability to manage and prioritize variable workload
Proficient in Microsoft Office
Strong communication, interpersonal and organizational skills
Preferred:
Customer Service or Sales Support experience.
