Summer employment. Engage with end users to troubleshoot technical issues with mobile operating systems (iOS and Android OS) related to use of and provisioning of the TigerOne Mobile ID. Utilize access control software to assist cardholders with access questions and issues.
Job Responsibilities:
- Be the first point of contact for patrons entering the office
- Answer phones
- Handle walk-in traffic
- Approve photos
- Print cards if needed
- Mailing out requested cards with instructions
- Sort and file cards
- Keep customer service area clean
Preferred Requirements
- General understanding of mobile operating systems such as iOS and Android OS. Knowledge includes navigating settings, app marketplaces, Apple Wallet, etc.
- Must be able to multitask
Please include Summer semester schedule.
