We are looking for a friendly, organized, and proactive Guest Services & Resort Associate. This role goes beyond a traditional front desk position—you will be the main point of contact for our guests, ensuring their stay is enjoyable and seamless. You’ll assist with cabin and RV site operations, guest communication, check-ins, and general resort support.
Responsibilities:
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Greet guests and assist with check-ins/check-outs
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Answer guest inquiries via phone, email, or in-person
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Monitor cabins, RV sites, and resort areas for cleanliness and maintenance needs
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Respond promptly to guest requests and resolve issues efficiently
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Assist with resort events, activities, and daily operations
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Maintain accurate records of reservations and guest interactions
