Do you love working outside and near the water? See how your contributions will help transform vision into reality:
Position Overview:
As part of the talented Freedom Boat Club team (the nation’s oldest and largest private member boat club), you will be working with your team of Dock Staff with our large variety fleet of boats, as a key role of a Club Manager! We are looking for a strong manager that will drive a remarkable member experience, oversee a fleet of vessels, and develop strong teams. In addition to running the daily logistics of the location, the Club Manager is expected to perform all duties required of Dock Staff.
This position is full-time (approximately 40 hours-per-week) and requires availability on weekdays, weekends, and holidays.
At Brunswick & Freedom Boat Club, we have passion for our work and a distinct ability to deliver.
Essential Functions:
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Hire, train and supervise all dock staff to ensure our members are safe and receive the highest level of service.
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Develop and monitor a dock staff schedule to maximize efficiency and review and approve payroll. It is expected that the Club Manager insert him/herself into the schedule to work the dock a minimum of 30 hours per week, depending on the location size.
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Review and analyze member comments on a weekly basis and take appropriate action, as required.
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Ensure all best practices and SOP’s are followed as detailed in the dock manual, to ensure consistent service and safety are top priority.
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Maintain accurate fuel logs and ensure all vessels are fueled regularly.
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Create and execute a weekly cleaning and maintenance schedule to ensure all vessels are maintained at the best possible condition.
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Submit work orders and parts and supply orders in Fleetio, the fleet software system, to ensure all needs are being addressed in a timely manner.
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Correspond with members on all dock related issues including but not limited to complaints, fuel disputes, vessel damage and miscellaneous dock charges.
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Investigate member misconduct and escalate all incident reports to your manager.
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Acquaint yourself with local marina managers and harbor masters and promote a positive working relationship in your marina.
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Become familiar with local waterways and popular boating destinations surrounding your club to provide informative and safety-related information to members and staff.
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Provide process improvement input and suggestions to your manager.
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Establish and maintain a positive, cooperative team culture at your club location and with your peers and colleagues.
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
Required Qualifications:
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Be at least 21 years of age
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Pass a background/education check, and drug screen
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Have a valid driver’s license and a good driving record
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Highly effective communications skills and strong customer service skills
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Desire to perform minor boat maintenance (engine oil, drive oil, filters, bilge pump, etc.)
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Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
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Ability to read and manipulate handheld tablets
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Ability to adhere to all safety policies
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Availability to regularly work weekdays, weekends and holidays
Preferred Qualifications:
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Experience in and around boats
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Strong attention to detail
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Ability to maintain a calm, positive attitude during periods of high activity
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Positive, cooperative attitude with the capability of working unsupervised
Working Conditions:
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Work outdoors and in various weather conditions for an extended period of time
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Work in a marina setting on docks that may be fixed or floating
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Work near and on the water
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Safely move on, off and in vessels during various tide and weather conditions
Anticipated pay rate for this position is $20.00/hr.
The actual base pay offered will vary depending on multiple factors including job-related knowledge/skills, relevant experience, business needs, and geographic location.
Employees may be eligible to participate in Brunswick’s comprehensive and high-quality benefits offerings, which includes medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts, and much more.
