Strongly Agree (5) | Agree (2) | Neutral (3) | Disagree (2) | Strongly Disagree (1) | No Answer (n/a)
More than expected (3) | What I expected (2) | Less than expected (1) | No Answer (n/a)
Excellent (5) | Good (4) | Average (3) | Below Average (2) | Poor (1) | No Answer (n/a)